Hotel Receptionist Job Description


Hotel Receptionist Job Description. The hotel receptionist works on the reception desk that is usually located near the entrance of the hotel.
Hotel receptionists should dress to project a professional image for the establishment.
The Hotel receptionist is often the first person guests see it is therefore important that The Receptionist greets their guests in a friendly manner.
The hotel receptionist job includes helping guests check in, providing them with keys to their room and showing them where their room is located. Hotel receptionists are also responsible for assisting guests when they leave the hotel at the end of their stay by ensuring they had a pleasant stay and handling their payments.
The hotel receptionist also ensures that guests needs are met by arranging to send them supplies when requested. Some Receptionists are responsible for the hotel safe where guests can leave their valuables. Hotel receptionists also take reservations over the phone, and even provide directions to the hotel when necessary.
It may also be the Hotel Receptionists Job to help set up facilities for companies holding conventions at their hotel, they will need to work with other employees in setting up things like conference rooms and help coordinate the deliveries of beverages, snacks and even lunches for business guests.
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Hotel, Catering, Restaurant and Licensed trade jobs. Job Description of a Hotel Receptionist
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